Terms & Conditions
Effective Date: October 2025
Company Name: SM Wheels
Address: 18 Killcoole Killeen, Dungannon, BT71 5FN, United Kingdom
Phone: +44 7907 805672
Email: info@sm-wheels.com
1. Introduction
Welcome to SM Wheels.
By accessing or using our website (https://sm-wheels.com) and services, you agree to comply with and be bound by these Terms & Conditions.
Please read them carefully before placing any orders or using our services.
If you do not agree with any part of these terms, please do not use our website.
2. About SM Wheels
SM Wheels is a UK-based, family-run business specialising in alloy wheel sales, refurbishment, and custom finishes.
All transactions and services are conducted in accordance with UK consumer protection law.
3. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use and enjoyment of others.
You must not attempt to hack, modify, or interfere with the operation or security of our site.
4. Products & Services
All product descriptions, images, and prices on our website are accurate to the best of our knowledge.
However, colours and finishes may appear differently due to screen settings or lighting.
We reserve the right to update, modify, or discontinue any product without prior notice.
5. Orders & Payments
All prices listed include VAT unless stated otherwise.
Orders are confirmed only after full payment is received.
Payments are processed securely via approved gateways (e.g., PayPal, Stripe, or bank transfer).
We reserve the right to refuse or cancel any order in cases of suspected fraud or pricing errors.
6. Shipping & Delivery
We aim to dispatch all orders within 1–2 business days.
Delivery times vary based on location and courier availability.
Once shipped, tracking details will be provided via email.
Please refer to our Shipping & Returns Policy for detailed information.
7. Returns & Refunds
If you are not fully satisfied with your purchase, you may return it within 14 days of receipt, provided it remains unused and in its original packaging.
Custom-finished or special-order wheels are non-returnable unless proven defective.
See our Shipping & Returns Policy for full details.
8. Warranty
All new alloy wheels are covered by a 12-month structural warranty, and refurbishment services include a 6-month workmanship guarantee.
Full details are available in our Warranty Information section.
9. Limitation of Liability
SM Wheels will not be liable for:
Any indirect or consequential loss arising from product use
Damage caused by improper fitting, misuse, or accidents
Delays or non-delivery caused by external courier issues or force majeure
Our total liability shall not exceed the value of the product purchased.
10. Intellectual Property
All content on this website — including logos, text, images, and graphics — is the property of SM Wheels or used under license.
You may not reproduce, distribute, or use any material without prior written consent.
11. Privacy & Data Protection
We value your privacy and handle your personal data in compliance with UK GDPR.
Please refer to our Privacy Policy for full details on how we collect and protect your information.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Northern Ireland, United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
13. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
SM Wheels
18 Killcoole Killeen
Dungannon, BT71 5FN
United Kingdom
+44 7907 805672
info@sm-wheels.com